Sectronics Australia Pty Ltd

Information

Return Policy - 30 Day Money Back Guarantee:
We want you to be completely happy with your purchase. If you are not, return the item(s) within 30 days for a refund:

All returns require a Return Authorization Number (RMA#). Email us at accounts@sectronics.com.au
Item must be returned to us within 30 days from the date that you receive the item.
Item must be returned in its original condition with original packaging.

All returns will be charged a restocking fee of 20%. Returns not meeting the above conditions will be charged a restocking fee that will vary from 20% up to the full purchase price.

Defective Items
Items that are defective require a Return Authorization Number (RMA#). Please email us at support@sectronics.com.au

Products purchased from us which are found to be defective within the manufacturer's warranty period will be replaced or repaired, at our option, if the product is still a part of our current product line. Products that are no longer a part of our current product line will have to be returned to the original manufacturer for warranty replacement. All manufacturers' warranty terms and restrictions apply. Please supply as much of the original packaging as possible.
Return Shipping Instructions:

Please send your return to the following address:
Sectronics Australia Pty Ltd
PO Box 687
Mulgrave Vic Aust 3170

RMA #'s must be clearly displayed on the front of the return shipping box.
Please double box your return.
We are not responsible for returns lost or damaged in shipment, using insured parcel post.
Shipping charges are non-refundable unless the return is due to our error.
Returns that do not meet all of the above stated conditions will be returned to the customer at the customer's expense.

If you have any questions regarding your return, please contact us

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